Effective Date: March 1, 2024

At Rolandale Padstaal, safeguarding the privacy and security of our customers' personal information is paramount. This Privacy Policy delineates the manner in which we gather, utilize, reveal, and manage your data when you interact with our online shop, located at www.rolandale.co.za.

1. Information We Collect:

• Personal Information: When you make a purchase or create an account on our website, we may collect personal details such as your name, email address, shipping address, billing address, and telephone number.
• Payment Information: While we do not store payment information on our servers, we collect payment details such as credit card information or other payment method details when you make a purchase. All payment transactions are securely processed through a third-party payment processor.
• Device Information: We gather information about the device you use to access our website, including your IP address, browser type, operating system, and other technical details.
• Usage Information: We collect data about your interactions with our website, including the pages you visit, the products you view, and the actions you take.
• Cookies: Our website employs cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookies through your browser settings, though please be aware that disabling cookies may impact the functionality of our website.

2. How We Use Your Information:

• Order Processing: We utilize your personal information to process and fulfill your orders, including shipping products to your designated address and providing customer support.
• Communication: We may use your contact information to send order confirmations, updates about your order status, and promotional communications if you have opted in to receive them.
• Website Improvement: We analyze usage data to understand how our website is used and to make improvements, such as optimizing product offerings and enhancing user experience.
• Legal Compliance: Your information may be used to comply with legal obligations, such as tax and accounting requirements, or to respond to lawful requests from government authorities.

3. Data Sharing and Disclosure:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.
• Legal Compliance: Your information may be disclosed when required by law or in response to lawful requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor organization.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights:

You have the right to access, correct, or delete your personal information. Additionally, you may have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the contact information provided below.

6. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:

7. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy periodically to reflect changes in our data practices or applicable laws. We will notify you of any material changes by posting the revised Privacy Policy on our website or through other appropriate means as required by law.

By utilizing our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.